This page explains what personal information Explore Ladakh collects when you use this website or book a taxi or tour with us, how we use it, and the choices you have.

1. Information we collect

Booking details you submit — name, phone number, pickup, destination, travel date, passenger count and notes.
Review submissions — the name you display and your rating and comment.
Permit documents — a scan of your ID that is required only for restricted-area trips (Pangong, Nubra, Hanle, Tso Moriri, etc.).
Basic technical data such as your device type, browser and pages viewed. We do not run advertising trackers.

2. How we use it

To confirm bookings, arrange pickups and contact you about your trip.
To apply for Inner Line / Protected Area Permits when required.
To publish reviews you choose to submit.
To improve the website and our services.

We do not sell your data. We do not send marketing emails you did not ask for.

3. Where your data is stored

Bookings and reviews are stored in a secured cloud database. Access is restricted to our booking desk. Permit documents shared over WhatsApp or email are deleted once the permit is issued.

4. Sharing

We only share data with the driver assigned to your trip and, where required, with the Ladakh tourism authorities for permit applications. We may share data if we are legally required to.

5. Your rights

You can ask us to access, correct or delete the personal information we hold about you by emailing exploreladakh0@gmail.com. We respond within 30 days.

6. Cookies

This site uses a small number of technical cookies needed to keep the site working. It does not use third-party advertising cookies.

7. Children

Our services are booked by adults. Please do not submit booking or review forms if you are under 18; an adult should book on your behalf.

8. Contact

Explore Ladakh · Main Bazaar Road, Leh, Ladakh 194101, India
Phone / WhatsApp: +91 80825 09731 · +91 99063 40147
Email: exploreladakh0@gmail.com

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